SHIPPING POLICY - Rapid Test & Track Pty Limited (ABN: 29 645 445 183)
Thank you for shopping at our site. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed for a short period of time (excluding usual transit times). If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery delays that are beyond our control may occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing a tracking number. The tracking number will be active within 24 hours.
Damage in Transit
We are not liable for any products damaged or lost during shipping. If you received damaged items, please contact the shipment carrier directly to file a claim.
Note: We recommend that you save all packaging materials and damaged goods before filing a claim with the shipping carrier.