RETURNS POLICY - Rapid Test & Track Pty Limited (ABN: 29 645 445 183)

Information on this Website

  • Information about goods on our website is derived from material produced by our suppliers and/or product manufacturers. Except as required by law (including the Australian Consumer Law) we cannot be held responsible for inaccuracies or errors caused by incorrect information that such third parties have supplied to us.
  • You agree to independently verify information provided on our website and to assess the suitability of any goods on our website before you order the goods from us.
  • Due to technological limitations associated with the representation of goods in photographs, some goods may look slightly different in reality when compared to the way they appear on our website.

Defective Goods

  • All goods sold on our website come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement for or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  • Any product warranty given by us will apply in addition to other rights and remedies you may have under the Australian Consumer Law. This warranty only applies where specifically advertised in the product information.
  • Goods that you purchase from our site may contain warranty information on - or warranty documents inside - the packaging provided by the manufacturer of the product. Any such warranty documents are not produced by us, and rights you may have in relation to those warranties are separate to any warranty rights given to you by us. Some warranty documents provided by manufacturers of imported goods may not apply in Australia. You should contact the manufacturer of the product to determine whether or not their warranty applies to the goods in Australia and, if so, how you should go about making a claim under such a warranty.
  • If you believe that goods that we sold you are defective, please Contact Us